Apponix Technologies

ITIL Foundation Certification Online Training Course with Experiential learning through case studies

Overview of ITIL Training Course

  • ITIL (Information Technology Infrastructure Library) Foundation is a globally recognized framework for IT Service Management. It provides best practices for IT service management to align IT services with business needs. The ITIL Foundation certification is an entry-level qualification that introduces the basic principles and core concepts of ITIL.
  • At our training center, we provide ITIL Foundation certification training from experienced trainers who have years of experience in IT service management. Our training is designed to help you understand the ITIL framework, its principles, and its benefits for your organization.
  • By earning an ITIL Foundation certification, you will gain knowledge of the key concepts, terminology, and processes used in ITIL. This certification will enhance your skills in IT service management and help you to deliver better quality IT services.
  • Our ITIL Foundation certification training will equip you with the knowledge and skills required to manage IT services effectively. Our experienced trainers will help you to understand the ITIL framework, its principles, and how to apply them in your organization.
  • Overall, ITIL Foundation certification training is an excellent investment for IT professionals who are looking to improve their skills and knowledge in IT service management.

Benefits of learning ITIL

  • Sure! Here are five benefits of taking ITIL Foundation certification training:
  • Enhanced understanding of ITIL Framework: ITIL Foundation certification training provides a solid understanding of the ITIL framework, including its concepts, principles, and best practices. This knowledge is essential for effective IT service management.
  • Improved Service Quality: With ITIL Foundation certification, professionals can implement ITIL processes that help improve service quality, meet business objectives, and reduce costs.
  • Increased Efficiency and Productivity: ITIL Foundation certification enables professionals to identify and eliminate inefficiencies in IT service management processes. This, in turn, leads to increased efficiency and productivity.
  • Better Career Opportunities: ITIL Foundation certification is recognized globally and is highly valued by organizations. Professionals who hold this certification have better job prospects and can expect higher salaries.
  • Competitive Edge: ITIL Foundation certification sets professionals apart from their peers and gives them a competitive edge in the job market. It demonstrates their commitment to continuous learning and professional development in IT service management.


Related job roles

  • Root cause analyst
  • Outage management expert
  • Technical support expert
  • Information technology project manager
  • Information technology manager
  • Service delivery manager
  • Senior project manager
  • Information technology director

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3000+ Learners

ITIL

Is this course worth the effort?

If you want to bag a mid-level or senior-level job in the IT sector, you would need to take this certification course. This course will increase your earning potential by acting as a testament to your skills thereby increasing your career options.

Who will train us?

The online classes will be taken by trainers who have more than 15 years of experience in the sector. Our trainers are working professionals associated with MNCs and hold ITIL®-certification.

Career

ITIL Foundation Videos

ITIL

Will I be assisted if I missed an online class?

Yes, you will be provided with the recordings of the online sessions so that you don’t get behind your fellow learners.

How much will I earn as an ITIL expert in India?

When you complete all the ITIL certifications available, you can earn anywhere between ₹33lakhs - ₹50lakhs per year in India.

ITIL Training Syllabus

Eligibility

Anyone associated with the IT sector can take this course. Course applicants should know about service improvement. Furthermore, IT professionals and business managers can do ITIL.

Prerequisites

This course is meant for –

  • IT executives
  • IT architects
  • IT operations managers
  • IT audit managers
  • IT planners
  • IT consultants
  • Database administrators
  • ITSM trainers
  • IT service delivery professionals
  • IT quality analysts and
  • Application management experts
  • Freshers from technical backgrounds can also apply.

ITIL Course Syllabus

ITIL
Lesson 01 - Course Introduction

1.01 Course Introduction

Lesson 02 - Key Concepts of Service Management
  •  Key Concepts of Service Management
  •  Service Management
  •  Stakeholders of Service Management
  •  Service Consumer Roles
  •  Products and Services
  •  Service Offerings
  •  Service Relationships
  •  Value Outcomes, Costs, and Risks Service Relationships
  •  Risks
  •  Utility and Warranty
  •  Key Takeaways
  •  Knowledge Check
Lesson 03 - Four Dimensions of Service Management
  • Four Dimensions of Service Management
  • Dimensions of Service Management
  • Organizations and People
  • Information and Technology
  • Information and Technology Regulations
  • Selecting the Right Technology
  • Factors Influencing Technology
  • Cloud Computing
  • Partners and Suppliers
  • Organization Strategy
  • Value Streams and Processes
  • Processes
  • Factors Affecting Service Providers
  • Key Takeaways
  • Knowledge Check
     
Lesson 04 - The ITIL Service Value System
  •  The ITIL Service Value System
  •  Service Value System
  •  Components of SVS
  •  Organizational Silos
  •  ITIL Guiding Principles
  •  Focus on Value
  •  Applying the Principle - Focus on Value
  •  Start Where You Are
  •  Applying the Principle - Start Where You Area
  •  Progress Iteratively with Feedback
  •  Applying the Principle - Progress Iteratively with Feedback
  •  Collaborate and Promote Visibility
  •  Applying the Principle - Collaborate and Promote Visibility
  •  Think and Work Holistically
  •  Applying the Principle - Think and Work Holistically
  •  Keep It Simple and Practical
  •  Applying the Principle - Keep It Simple and Practical
  •  Optimize and Automate
  •  Applying the Principle - Optimize and Automate
  •  Principle Interaction
  •  Key Takeaways
  •  knowledge Check
Lesson 05 - The Service Value Chain
  •  The Service Value Chain
  •  The Service Value Chain Overview
  •  Plan Activity
  •  Improve Activity
  •  Engage Activity
  •  Design and Transition Activity
  •  Obtain or Build Activity
  •  Deliver and Support Activity
  •  Service Value Streams
  •  Key Takeaways
  •  Knowledge Check
Lesson 06 - ITIL Management Practices
  •  ITIL Management Practices
  •  Continual Improvement
  •  Information Security Management
  •  Relationship Management
  •  Supplier Management
  •  Supplier Management Activities
  •  Change Enablement
  •  Incident Management
  •  IT Asset Management
  •  IT Asset Management Activities
  •  Monitoring and Event Management
  •  Problem Management
  •  Release Management
  •  Service Configuration Management
  •  Service Desk
  •  Service Level Management
  •  Service Request Management
  •  Deployment Management
  •  ITIL Terms
  •  Key Takeaways
  •  Knowledge Check
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Certifications & Exam related to ITIL

The online classes will be taken by trainers who have more than 15 years of experience in the sector. Our trainers are working professionals associated with MNCs and hold ITIL®-certification.

To become an ITIL expert, you would need to have clear ITIL concepts. You would also need to make sure that you are familiar with the languages used and the best practices implemented in the ITIL 4 lifecycle. Begin your journey to become an ITIL expert with this foundation course and then complete the practitioner, intermediate and expert level ITIL certification courses.
Name some companies that hire ITIL experts

  • Google
  • Walt Disney
  • Equinor
  • Muller Dairy and
  • Spotify.

Yes, you will be provided with the recordings of the online sessions so that you don’t get behind your fellow learners.

Certification

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Career after ITIL

  • A career in ITIL Foundation can be a lucrative and fulfilling one for those with a passion for IT service management. ITIL (Information Technology Infrastructure Library) is a framework that provides best practices for IT service management, and the ITIL Foundation certification is an entry-level qualification that validates a candidate's knowledge and understanding of ITIL concepts.
  • There are a variety of job roles available for ITIL Foundation-certified professionals, including IT service management consultant, IT service delivery manager, IT operations manager, IT project manager, and IT infrastructure manager. These roles can be found in various industries, including healthcare, finance, government, and telecommunications.
  • In addition to a competitive salary, a career in ITIL Foundation can offer opportunities for career growth and development. As organizations continue to rely heavily on technology, the demand for ITIL Foundation-certified professionals is expected to increase in the coming years. Professionals with ITIL Foundation certification can also demonstrate their commitment to quality and continuous improvement, making them valuable assets to any organization.
  • To succeed in a career at ITIL Foundation, individuals should possess strong analytical skills, attention to detail, and excellent communication skills. They should also have a strong understanding of IT service management processes and principles, as well as a willingness to
  • continuously learn and adapt to new technologies and practices.
Career

ITIL Course Reviews

Frequently Asked Questions

The ITIL certificate is valid for a lifetime.

As an ITIL expert, you can earn $83,000 annually in the US. Complete all the ITIL certifications and that salary will jump to $96,000 annually in the US.

 All our trainers are working professional having more than 6 years of relevant industry experience.

Yes, we provide you the assured placement. we have a dedicated team for placement assistance.

Yes, We provide course completion certificate on web design & development. apart from this there is 1 more certificate called as “ Apponix Certified Professional in ITIL”
If you score more than 80% in the exam you will be awarded as “Apponix Certified Professional”

Course duration is 2 months or 60 Hrs Usually daily 2 hrs.
 

It is mentioned under the training options. Online, Offline & self paced learning course fees differs.
 

All courses available online  & Offline classes are available in Bangalore, Pune, Chennai only.

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ITIL Certification Course career in 2023

  • ITIL (Information Technology Infrastructure Library) Foundation Certification Training is a globally recognized certification course that provides professionals with knowledge and skills to manage IT service management practices. ITIL Foundation certification training is essential for individuals who aspire to become IT service management professionals, including IT managers, service delivery managers, operations managers, and IT project managers.
  • Taking an ITIL Foundation certification course has several benefits. Firstly, it provides an in-depth understanding of IT service management best practices that enable professionals to manage IT services effectively. Secondly, it helps professionals to align IT services with business needs, resulting in improved business outcomes. Thirdly, the certification helps to improve job prospects and career growth. ITIL Foundation-certified professionals are in high demand globally, and certification serves as proof of knowledge and competence in IT service management.
  • ITIL Foundation courses are more popular because ITIL is widely adopted as the best practice framework for IT service management across the globe. Many organizations have adopted ITIL to streamline their IT service management processes, and this has increased the demand for ITIL-certified professionals. Moreover, ITIL Foundation certification is an entry-level certification that provides a solid foundation for professionals who want to pursue advanced ITIL certifications.
  • ITIL Foundation-certified professionals have several job opportunities in 2023. As more organizations continue to adopt ITIL, the demand for ITIL Foundation-certified professionals is expected to increase. Some of the job roles that ITIL Foundation-certified professionals can pursue include IT service desk analyst, IT support specialist, IT service delivery manager, IT infrastructure manager, and IT project manager. These job roles offer good salaries and career growth opportunities, making ITIL Foundation certification a worthwhile investment for professionals.

In conclusion, ITIL Foundation certification training is an essential course for individuals who aspire to become IT service management professionals. The course provides several benefits, including improved knowledge of IT service management best practices, improved job prospects, and career growth opportunities. ITIL Foundation certification courses are popular due to the widespread adoption of ITIL as the best practice framework for IT service management across the globe. ITIL Foundation-certified professionals have several job opportunities in 2023, making ITIL Foundation certification a valuable investment.

How to become an ITIL Expert?

To become an ITIL expert, you would need to have clear ITIL concepts. You would also need to make sure that you are familiar with the languages used and the best practices implemented in the ITIL 4 lifecycle.
Begin your journey to become an ITIL expert with this foundation course and then complete the practitioner, intermediate and expert level ITIL certification courses.
Name some companies that hire ITIL experts

  • Google
  • Walt Disney
  • Equinor
  • Muller Dairy and
  • Spotify.
Career
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