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Office 365 Administration and Troubleshooting

Micrsoft 365 Training

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Module 1: Office 365 services overview

    Lessons

  • • Overview of Office 365 services
  • • Office 365 licensing overview
  • • Office 365 tenant configuration
  • • Office 365 clients Outlook, ActiveSync, outlook on Mobile, OWA, IMAP, POP3, EWS

Module 2: Office 365 administration, tools, and techniques.

    Lessons

  • • Managing Office 365 with administrative portals
  • • Managing Office 365 with Windows PowerShell
  • • Managing administrative access in Office 365
  • • Troubleshooting administration in Office 365

Module 3: Administering and troubleshooting directory synchronization and directory

    Lessons

  • • Directory synchronization and ADFS, ADFS Proxy roles overviews
  • • Azure AD Connect management
  • • Managing users and groups objects in Office 365
  • • Troubleshooting objects and directory synchronization in Office 365

Module 4: Administering and troubleshooting Microsoft Exchange Online & Office365 Clients

    Lessons

  • • Overview of Exchange Online management
  • • Administering Exchange Online recipients
  • • Administering client access policies in Exchange Online
  • • Troubleshooting Exchange Online
  • • Troubleshooting Office 365 Client issues
  • • Email Recovery

Module 5: Administering and troubleshooting Skype for Business.

    Lessons

  • • Skype for Business management overview
  • • Administering users and connectivity in Skype for Business
  • • Troubleshooting Skype for Business

Module 6: Administering and troubleshooting SharePoint Online.

    Lessons

  • • SharePoint Online management overview
  • • Administering SharePoint Online site collections
  • • Administering external users in SharePoint Online
  • • Configuring OneDrive for Business
  • • Troubleshooting SharePoint Online

Module 7: Planning and deploying Office 365 ProPlus.

    Lessons

  • • Overview of Office 365 ProPlus
  • • Managing user-driven Office 365 ProPlus deployments
  • • Troubleshooting Office 365 ProPlus deployments

Lab : Office 365 services overview

  • • Setting up Office 365 lab environment
  • • Office 365 Domain Name System (DNS) management
  • • Office 365 service configuration
  • • Using administrative portals
  • • Administering Office 365 with Windows PowerShell
  • • Configuring delegated administrators
  • • Troubleshooting administrative access in Office 365
  • • Configuring Azure AD Connect
  • • Managing Office 365 users and groups by using the Office 365 admin center
  • • Managing Office 365 password policies
  • • Troubleshooting users and directory synchronization
  • • Configuring and administering Exchange Online recipients
  • • Configuring delegated administration
  • • Configuring client access policies
  • • Troubleshoot Exchange Online
  • • Configuring Skype for Business Online organization settings
  • • Configuring Skype for Business Online user settings
  • • Troubleshooting Skype for Business Online
  • • Configuring SharePoint Online settings
  • • Creating and configuring a SharePoint site collection
  • • Configuring and verifying external user sharing
  • • Configuring OneDrive for Business
  • • Troubleshooting SharePoint Online
  • • Preparing Office 365 ProPlus installations
  • • Managing user-driven & Centralized Office 365 ProPlus installations
  • • Troubleshooting Office 365 ProPlus deployments
  • • Configuring Rights Management in Office 365
  • • Configuring compliance features
  • • Configuring email protection
  • • Troubleshooting security and compliance

Enabling Migrating and Managing Office 365

Course Outline

Module 1: Planning and provisioning Office 365

    Lessons

  • • Overview of Office 365
  • • Provisioning an Office 365 tenant
  • • Planning a pilot deployment

Module 2: Managing Office 365 users and groups

    Lessons

  • • Managing user accounts and licenses
  • • Managing passwords and authentication
  • • Managing security groups in Office 365
  • • Managing Office 365 users and groups with Windows PowerShell
  • • Configuring administrative access

Module 3: Configuring client connectivity to Microsoft Office 365

    Lessons

  • • Planning for Office 365 clients
  • • Planning connectivity for Office 365 clients
  • • Configuring connectivity for Office 365 clients

Module 4: Planning and configuring directory synchronization

    Lessons

  • • Planning and preparing for directory synchronization
  • • Implementing directory synchronization by using Azure AD Connect
  • • Managing Office 365 identities with directory synchronization

Module 5: Planning and deploying Office 365 ProPlus

    Lessons

  • • Overview of Office 365 ProPlus
  • • Planning and managing user-driven Office 365 ProPlus deployments
  • • Planning and managing centralized deployments of Office 365 ProPlus
  • • Office Telemetry and reporting

Module 6: Planning and managing Exchange Online recipients and permissions

    Lessons

  • • Overview of Exchange Online
  • • Managing Exchange Online recipients
  • • Planning and configuring Exchange Online permissions
  • • Planning for Security & compliance

Module 7: Planning and configuring Exchange Online services

    Lessons

  • • Migrating to Exchange Online
  • • Planning and configuring client access policies
  • • Migration Types
  • • Planning and configuring email flow in Office 365
  • • Planning and configuring email protection in Office 365

Module 8: Planning and deploying Skype for Business Online

    Lessons

  • • Planning and configuring Skype for Business Online service settings
  • • Configuring Skype for Business Online users and client connectivity
  • • Planning voice integration with Skype for Business Online

Module 9: Planning and configuring SharePoint Online

    Lessons

  • • Configuring SharePoint Online services
  • • Planning and configuring SharePoint site collections
  • • Planning and configuring external user sharing

Module 10: Planning and configuring a Office 365 collaboration solution

    Lessons

  • • Planning and managing Yammer Enterprise
  • • Planning and configuring OneDrive for Business
  • • Configuring Office 365 groups and Teams

Module 11: Planning and configuring security and compliance in Office 365

    Lessons

  • • Overview of the compliance features in Office 365
  • • Planning and configuring Azure Information Protection in Office 365
  • • Managing the compliance features in Office 365

Module 12: Monitoring and troubleshooting Microsoft Office 365

    Lessons

  • • Troubleshooting Office 365
  • • Monitoring Office 365 service health

Module 13: Planning and configuring identity federation

    Lessons

  • • Understanding identity federation
  • • Planning an AD FS deployment
  • • Deploy AD FS for identity federation with Office 365
  • • Planning and implementing hybrid solutions (Optional)

Lab : Provisioning Office 365

  • 1 Configuring an Office 365 tenant
  • 2 Configuring a custom domain
  • 3 Exploring the Office 365 administrator interfaces
  • 4 Managing Office 365 users and licenses by using the Office 365 admin center
  • 5 Managing Office 365 password policies
  • 6 Managing Office 365 groups
  • 7 Managing Office 365 users and groups by using Windows PowerShell
  • 8 Configuring delegated administrators
  • 9 Configuring DNS records for Office 365 clients
  • 10 Running the Office 365 connectivity analyser tools
  • 11 Connecting Office 2016 clients
  • 12 Preparing for directory synchronization
  • 13 Configuring directory synchronization
  • 14 Managing Active Directory users and groups
  • 15 Preparing an Office 365 ProPlus managed installation
  • 16 Managing user-driven Office 365 ProPlus installations
  • 17 Managing Centralized Office 365 ProPlus installations
  • 18 Configuring Exchange Online recipients
  • 19 Configuring role-based access control
  • 20 Configuring message transport settings
  • 21 Configuring email protection
  • 22 Configuring client access policies
  • 23 Configuring Skype for Business Online organization settings
  • 24 Configuring Skype for Business Online user settings
  • 25 Configuring a Skype Meeting Broadcast
  • 26 Configuring SharePoint Online settings
  • 27 Creating and configuring a SharePoint Online site collections
  • 28 Configuring and verifying external user sharing Configure
  • 29 Configuring a Yammer Enterprise
  • 30 Configuring OneDrive for Business
  • 31 Configuring Office 365
  • 32 Configuring rights management in Office 365
  • 33 Configuring compliance features
  • 34 Monitoring Office 365
  • 35 Monitoring service health and analysing reports
  • 36 Deploying Active Directory Federation Services (AD FS) and Web Application
  • 37 Configuring federation with Microsoft Office 365
  • 38 Verifying single sign-on (SSO)
  • 39 Migration to office 365 from Exchange Onprem (Demo)
  • 40 Configuring Data Loss Protection (DLP)

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